FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our products, shipping, returns, and more. Can't find what you're looking for? Contact us anytime.
We accept M-Pesa, debit/credit cards (Visa, MasterCard), and bank transfers. All payments are processed securely through our payment gateways
Once your order is confirmed, you will receive an email with tracking information. You can also log in to your account and view your order status in the Orders section.
Contact returns@quantumofficefurniture.co.ke with your order number and reason for return. We'll arrange pickup for damaged/incorrect items or provide return instructions.
Refunds are processed within 7-14 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.
We do not offer warranties, but we ensure quality products. Damaged or defective items can be reported within 48 hours for replacement or refund.
